Bilingual Client Banker: Tech-Driven, Hospitality-Focused

Aumni; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand and culture with hospitality, delivering exceptional client experiences at the branch. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals using our banking solutions and technology.

You will greet clients, open accounts, handle servicing needs, and support branch operations while complying with policies and regulatory requirements. Fluency in Cantonese and English is required.

Qualifications

• Client service experience or comparable experience.
• Reading and speaking Cantonese and English fluently is required for this role.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service.
• Exceed client expectations by providing account servicing and maintenance and opening new accounts.
• Educate clients on banking transactions and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations in compliance with policies and procedures.

Skills

Client service experience

Bilingual Cantonese/English

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand and culture with hospitality, delivering exceptional client experiences at the branch. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals using our banking solutions and technology.

You will greet clients, open accounts, handle servicing needs, and support branch operations while complying with policies and regulatory requirements. Fluency in Cantonese and English is required.