Bilingual Associate Banker: Client Care & FinTech

Aumni; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality-driven service and leverage digital banking tools to meet clients' financial goals. You will greet clients, open accounts, educate on online platforms, and collaborate with teammates to ensure a superior customer experience.

The role emphasizes relationship-building, adherence to policies, and ability to work in a fast-paced branch environment with a focus on inclusion and client satisfaction.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Excellent communication and interpersonal skills.
• Ability to collaborate with branch team to deliver seamless service.
• Fluent in English and Russian per role requirements.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new account openings while complying with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations including cash devices in line with bank procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Russian language

English language

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-driven service and leverage digital banking tools to meet clients' financial goals. You will greet clients, open accounts, educate on online platforms, and collaborate with teammates to ensure a superior customer experience.

The role emphasizes relationship-building, adherence to policies, and ability to work in a fast-paced branch environment with a focus on inclusion and client satisfaction.