Associate Banker: Client-First, Tech-Savvy Banking

JPMorgan Chase; New York (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and guide clients through banking solutions. You will build trusted relationships, educate customers on technology options, and contribute to branch success by handling day-to-day operations and account opening.

The role requires strong communication, English and Cantonese fluency, and a customer-first mindset in a fast-paced banking environment.

Qualifications

• Client service experience or comparable experience.
• Ability to speak English and Cantonese.
• Strong communication and interpersonal skills.
• Team oriented with a collaborative approach.
• Attention to detail and ability to resolve client issues.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through lobby activities.
• Provide account servicing, open new accounts, and ensure compliance with policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations including cash devices while adhering to policies.

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and guide clients through banking solutions. You will build trusted relationships, educate customers on technology options, and contribute to branch success by handling day-to-day operations and account opening.

The role requires strong communication, English and Cantonese fluency, and a customer-first mindset in a fast-paced banking environment.