Bilingual Case Manager (Spanish/English) - Legal Intake & Support

DM Injury Law; St. Louis (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

DM Injury Law in St. Louis, MO is seeking a Pre-Litigation Case Manager to support attorneys from intake through the pre-litigation stage. You will coordinate client communications, organize case files, and help move matters forward efficiently.

This role requires bilingual English/Spanish, excellent communication, and strong organizational skills. A background in customer service or office administration is preferred, with polished phone and email etiquette to deliver a positive client

Qualifications

• High school diploma required.
• Fluent in English and Spanish required.
• 1+ year of customer service, administrative, or office experience.
• Polished telephone and email communication skills.
• Basic proficiency with Microsoft Office.

Responsibilities

• Communicate with clients daily by phone, email, and other channels
• Manage a high number of cases (200+) and help keep them moving forward
• Prepare case documents and gather supporting information
• Review and organize medical records and billing documents
• Draft basic letters and emails to clients and other parties
• Handle incoming faxes and mail and file them appropriately
• Track cases from start to finish to ensure steady progress

Skills

Bilingual English/Spanish

Customer service

Communication skills

Phone etiquette

Education

High school diploma

Tools

Microsoft Office

Job description

DM Injury Law in St. Louis, MO is seeking a Pre-Litigation Case Manager to support attorneys from intake through the pre-litigation stage. You will coordinate client communications, organize case files, and help move matters forward efficiently.

This role requires bilingual English/Spanish, excellent communication, and strong organizational skills. A background in customer service or office administration is preferred, with polished phone and email etiquette to deliver a positive client