Bilingual Pre-Litigation Case Manager — High-Impact Support

The Law Collective; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision

Above-market salary

Vacation and PTO

CA legal benefits

Job summary

The Law Collective in Los Angeles seeks a Case Manager to drive cases through the pre-litigation phase. You will open claims, coordinate with clients, witnesses, and insurers, and prepare for negotiation or transition to litigation.

This role combines administrative duties with legal-adjacent tasks under the supervision of the Pre-Litigation Attorney. Excellent organizational and communication skills are essential.

Qualifications

• Approximately 3-4 years of experience as a Case Manager in personal injury.
• Experience interviewing clients and witnesses, and handling communication with insurance carriers.
• Experience using a legal CRM (Filevine, Litify, Needles, or similar).
• Ability to manage a high caseload in an organized manner.
• Strong communication skills and ability to handle sensitive situations (clients under stress).

Responsibilities

• Interview clients, witnesses, and police officers to reconstruct the facts of the accident.
• Contact insurance carriers to open and follow up on the claim.
• Investigate the opposing party (policy limits, assets, relevant background).
• Gather police reports and supporting case evidence.
• Manage the client's medical treatment: review medical reports and recommendations, coordinate appointments, obtain referrals for additional treatment.
• Maintain consistent follow-up with the client throughout the process.
• Keep records updated on medical treatment, bills, deadlines, offers, and liability issues.
• Collaborate with the attorney in gathering and organizing evidence to prepare the demand letter.
• Keep the case organized and up to date in the firm's system/CRM.
• Escalate any major legal decision or negotiation to the supervising attorney as needed.

Skills

Strong communication skills

High caseload management

Bilingual Spanish/English

Interviewing clients and witnesses

Legal CRM experience

Tools

Filevine

Litify

Needles

Job description

The Law Collective in Los Angeles seeks a Case Manager to drive cases through the pre-litigation phase. You will open claims, coordinate with clients, witnesses, and insurers, and prepare for negotiation or transition to litigation.

This role combines administrative duties with legal-adjacent tasks under the supervision of the Pre-Litigation Attorney. Excellent organizational and communication skills are essential.