Bilingual Case Manager & Patient Care Coordinator

Institutes of Health; Riverside (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Institutes of Health in Riverside, CA is seeking a full-time administrative support role to interface with clinics, physicians, insurers, and patients, supporting physicians in delivering care. The position centers on coordinating care, verifying records, and managing authorizations within a fast-paced clinic environment.

The ideal candidate will have a high school diploma, strong writing skills, and fluency in English and Spanish, enabling effective communication with diverse patients and

Qualifications

• High school graduate required.
• Strong writing skills required.
• Bilingual in English and Spanish required.

Responsibilities

• Interface with referring medical clinics, physicians, insurance adjusters, and patients.
• Work as part of a multidisciplinary team to support physicians in patient care.
• Obtain authorizations for treatment.
• Obtain medical records.
• Verify patient information and history.
• Coordinate patient care with the scheduler.
• Arrange patient transportation.
• Counsel patients regarding physician orders.
• Update EMR with patient information.
• Follow up on appointments, authorizations, and records requests.
• Provide backup support to coworkers.

Skills

Strong writing skills

Bilingual English and Spanish

Education

High school graduate

Job description

Institutes of Health in Riverside, CA is seeking a full-time administrative support role to interface with clinics, physicians, insurers, and patients, supporting physicians in delivering care. The position centers on coordinating care, verifying records, and managing authorizations within a fast-paced clinic environment.

The ideal candidate will have a high school diploma, strong writing skills, and fluency in English and Spanish, enabling effective communication with diverse patients and