Bilingual Call Center Specialist - English/Spanish

MCI; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

MCI is hiring Bilingual Call Center Representatives in Wichita, KS. You will support inbound customer service and technical support for diverse clients, resolving inquiries in English and Spanish, troubleshooting basic issues, and updating account information. Full-time, schedules vary by program.

We offer comprehensive training and opportunities for advancement into supervisory and quality roles. Must be 18+, HS diploma, and fluent in English and Spanish.

Qualifications

• Must be fluent in English and Spanish.
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• job_responsibilities_description:[
• COMPANY NAME: MCIKEY POINTS: bilingual call center, English/Spanish support, training provided

Responsibilities

• Handle inbound customer interactions in English and Spanish professionally and efficiently.

Skills

Bilingual English/Spanish

Communication skills

Typing 20 wpm

Microsoft Office

Data entry

Team player

Problem solving

Customer service

Thrives in fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MCI is hiring Bilingual Call Center Representatives in Wichita, KS. You will support inbound customer service and technical support for diverse clients, resolving inquiries in English and Spanish, troubleshooting basic issues, and updating account information. Full-time, schedules vary by program.

We offer comprehensive training and opportunities for advancement into supervisory and quality roles. Must be 18+, HS diploma, and fluent in English and Spanish.