Bilingual Call Center Specialist (English/Spanish)

CR&R Incorporated; Stanton (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

PTO

Job summary

CR&R Incorporated is seeking a Customer Service Representative to support high-volume call center operations in California. The role handles inbound calls, resolves issues, and processes service requests to maintain customer satisfaction and efficient daily operations.

The position offers hourly pay and a weekday schedule from 8:00 a.m. to 5:00 p.m., with potential overtime based on business needs. Benefits include medical, dental, vision, 401(k), PTO, and sick pay.

Qualifications

• Experience in customer service or call center.
• Strong communication and problem-solving skills.
• Ability to work in a structured, metric-driven environment.
• Reliable attendance and schedule adherence.
• Bilingual English / Spanish preferred.

Responsibilities

• Handle a high volume of inbound customer calls.
• Answer questions related to service, billing, and scheduling.
• Process payments, service changes, and work orders.
• Document customer interactions accurately.
• Work within established quality and productivity standards.

Skills

Customer service

Communication

Problem solving

Attendance

Bilingual English/Spanish

Job description

CR&R Incorporated is seeking a Customer Service Representative to support high-volume call center operations in California. The role handles inbound calls, resolves issues, and processes service requests to maintain customer satisfaction and efficient daily operations.

The position offers hourly pay and a weekday schedule from 8:00 a.m. to 5:00 p.m., with potential overtime based on business needs. Benefits include medical, dental, vision, 401(k), PTO, and sick pay.