Bilingual Branch Sales & Customer Experience Specialist

Jobtailor; Tampa (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Jobtailor is seeking a customer-focused associate in our Florida branch. You will manage the full customer experience, including product selection, accurate order entry, safe picking, and loading vehicles. You will identify sales opportunities, nurture loyalty, and adapt communication across channels.

Responsibilities include shelving, backorder prep, merchandising, inventory counts, and operating multiple computer systems while meeting Grainger safety and housekeeping standards.

Qualifications

• Flexibility to work any time within branch hours of operation.
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance.
• Learn and operate powered industrial equipment.

Responsibilities

• Manage the entire customer experience.
• This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Skills

Customer Experience Management

Order Entry Accuracy

Powered Industrial Equipment Operation

Sales Opportunity Maximization

Inventory Management

Job description

Jobtailor is seeking a customer-focused associate in our Florida branch. You will manage the full customer experience, including product selection, accurate order entry, safe picking, and loading vehicles. You will identify sales opportunities, nurture loyalty, and adapt communication across channels.

Responsibilities include shelving, backorder prep, merchandising, inventory counts, and operating multiple computer systems while meeting Grainger safety and housekeeping standards.