Branch Sales & Customer Experience Pro

Zoro Tools; Key West (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) with 6% company match

18 PTO days + 6 holidays

Employee discounts

Parental leave

Safety shoes provided

Job summary

Grainger is seeking a Branch Sales Specialist to join our team in Key West. You will connect with walk-in customers, maximize sales opportunities, and help teammates deliver excellent service using product knowledge and proactive selling.

You will lead showroom promotions, manage order entry and warehouse tasks, and support a seamless customer experience from selection to loading the customer's vehicle, using multiple computer systems as needed.

Qualifications

• High School Diploma or equivalent.
• 1+ years of experience in related field.
• Lift up to 50 pounds unassisted and heavier loads with assistance.
• Adapt communication and style to differing audiences whether it is different personality types, other team members, in writing/email, over phone, or in person.
• Operate powered industrial equipment.

Responsibilities

• Use inclusive behaviors and use multi-tasking/prioritization to serve as subject matter expert for branch team members.
• Use advanced skills to maximize sales opportunities, take ownership and lead by example with all showroom sales promotions and product specials, and exceed customer expectations.
• Oversee the entire customer experience. This includes appropriate product selection, accurate order entry and maintenance, safely picking product, and safely loading customer vehicle.
• Learn and easily navigate through several computer applications for customer-facing and warehouse activities.
• Perform actions consistent with branch sales focus to maximize sales opportunities and encourage customer loyalty.

Skills

Customer service

Sales

Product knowledge

Team leadership

Multi-tasking

Education

High School Diploma

Tools

Powered industrial equipment

Job description

Grainger is seeking a Branch Sales Specialist to join our team in Key West. You will connect with walk-in customers, maximize sales opportunities, and help teammates deliver excellent service using product knowledge and proactive selling.

You will lead showroom promotions, manage order entry and warehouse tasks, and support a seamless customer experience from selection to loading the customer's vehicle, using multiple computer systems as needed.