Bilingual Branch Banker: Sales, Service & Digital

M&T Bank; Bridgeport (CT); On-site; USD 32,000 - 52,000; Full time

Job summary

M&T Bank Bridgeport branch is seeking a Teller/Customer Service Specialist to support daily branch operations and sales activities for Consumer and Business Banking customers. You will educate customers on banking features, process transactions, handle inquiries, and refer complex needs to appropriate partners.

The role emphasizes customer service, digital engagement, and adherence to compliance standards. Ideal candidates have at least 1 year of retail or customer service experience, strong

Qualifications

• High school diploma or equivalent required; retail sales or customer service experience preferred.
• Ability to communicate fluently in English and another language as determined by assessment.
• Strong verbal communication and interpersonal skills are essential for success.

Responsibilities

• Educate customers and explain features and benefits of Consumer and Business Banking solutions.
• Engage customers to bank with us and promote digital capabilities in interactions.
• Explain loan application criteria at a high level and complete servicing tasks for customer relationships.
• Refer complex customer needs to appropriate team members and partners.

Skills

Strong verbal communication

Strong interpersonal skills

Bilingual communication

Education

High school diploma or equivalent

Proven referral and/or sales ability

Job description

M&T Bank Bridgeport branch is seeking a Teller/Customer Service Specialist to support daily branch operations and sales activities for Consumer and Business Banking customers. You will educate customers on banking features, process transactions, handle inquiries, and refer complex needs to appropriate partners.

The role emphasizes customer service, digital engagement, and adherence to compliance standards. Ideal candidates have at least 1 year of retail or customer service experience, strong