Bilingual Billing & Customer Support I

Johnson County Special Utility District (TX); Joshua (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Johnson County Special Utility District (TX) is seeking a Customer Service Representative to provide initial and ongoing contact with the public by phone and in person, enter payments accurately, balance cash receipts, and supply information about services and billing.

The ideal candidate will have at least one year of customer service experience, a high school diploma, and strong computer skills (Excel and Word).

Qualifications

• One year of experience in a customer service atmosphere, performing varied office/clerical tasks and data entry.
• High School Diploma.
• Bilingual preferred.

Responsibilities

• Data entry of customer payments with extreme accuracy and timeliness, and balance cash receipt batches daily.
• Receive payments via the counter, incoming mail, and night deposit box.
• Collect cash for payments, count for accuracy, and issue receipts.
• Answer customer questions on existing accounts, providing information about services and handling service requests.

Skills

Data entry

Communication

10-key by touch

Cash handling

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Job description

Johnson County Special Utility District (TX) is seeking a Customer Service Representative to provide initial and ongoing contact with the public by phone and in person, enter payments accurately, balance cash receipts, and supply information about services and billing.

The ideal candidate will have at least one year of customer service experience, a high school diploma, and strong computer skills (Excel and Word).