Bilingual Benefits Relationship Strategist

Fairygodboss; California (MO); Hybrid; USD 57,000 - 116,000; Full time

Benefits offered by this job

Day 1 benefits

Volunteer time off

Hybrid work options

Job summary

ADP in Los Angeles, CA is seeking a Bilingual Benefits Relationship Life Cycle Consultant to manage a book of business and drive participant engagement with benefit education strategies. You will build relationships with clients and their employees, delivering education and consulting to optimize plan utilization.

The role requires English/Spanish bilingual fluency, five years in client service, and demonstrated benefits expertise.

Qualifications

• Five years of client service or client relationship management experience in a fast-paced service environment.
• Experience in benefits.
• Excellent at presentations – keeping large audiences engaged and attentive as you present.
• Strategic thinker with demonstrated ability to assess needs and provide innovative solutions to assist clients in meeting their business objectives.

Responsibilities

• Design and execute benefit strategies and communication year-round to an assigned client base, reviewing strategies to drive plan participation and retention.
• Conduct worksite benefit meetings for groups of new hires, quarterly wellness meetings to review carrier value-add information and resources, spending accounts education, year-end onboarding meetings, open enrollment meetings, and more.
• Manage relationships with internal and external stakeholders, focusing on benefit strategies related to worksite employee enrollment in the plan.
• Continually upgrade your knowledge and skills in benefits, including attending training sessions and becoming a benefit subject-matter expert.
• Adhere to a daily schedule to manage your meetings, calls, partner connections, etc.

Skills

Bilingual English/Spanish

Client relationship management

Benefits knowledge

Presentations

Travel readiness

Education

Bachelor's degree preferred

Job description

ADP in Los Angeles, CA is seeking a Bilingual Benefits Relationship Life Cycle Consultant to manage a book of business and drive participant engagement with benefit education strategies. You will build relationships with clients and their employees, delivering education and consulting to optimize plan utilization.

The role requires English/Spanish bilingual fluency, five years in client service, and demonstrated benefits expertise.