Bilingual Benefits Call Center Representative

Trilogy Health Services; Kentucky; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salaries and weekly pay

401(k) Company Match

Mental Health Support Program

Student Loan Repayment and Tuition Reimbursement

Health, vision, dental & life insurance

First time homebuyers' program

HSA/FSA

Job summary

Join Trilogy Health Services as a Benefits Call Center Representative in Louisville, KY. This role involves providing frontline support for employee benefits and well-being programs, ensuring quality service through effective communication and problem resolution.

Ideal candidates will have a High School diploma, bilingual proficiency in English and Spanish, and 1-3 years of customer service experience. Benefits include competitive salaries, weekly pay, health insurance, and a supportive work environment.

Qualifications

• 1-3 years of experience in a customer service role.
• Ability to read, write, and speak English and Spanish fluently.

Responsibilities

• Provide customer service support to address benefits-related questions.
• Document interactions accurately for reporting purposes.
• Assist with Open Enrollment and Qualifying Life Events.

Skills

Bilingual in English and Spanish

Strong communication skills

Customer service

Attention to detail

Education

High School / GED

Job description

Join Trilogy Health Services as a Benefits Call Center Representative in Louisville, KY. This role involves providing frontline support for employee benefits and well-being programs, ensuring quality service through effective communication and problem resolution.

Ideal candidates will have a High School diploma, bilingual proficiency in English and Spanish, and 1-3 years of customer service experience. Benefits include competitive salaries, weekly pay, health insurance, and a supportive work environment.