Bilingual Benefits Support Specialist

Woodmont Health Campus; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salaries and weekly pay

401(k) Company Match

Mental Health Support Program

Student Loan Repayment and Tuition Reimbursement

Health, vision, dental & life insurance

First time homebuyers’ program

HSA/FSA

Job summary

Woodmont Health Campus in Louisville, KY, is hiring a Benefits Call Center Representative to provide comprehensive support for employee benefit inquiries. This position involves handling calls, assisting with benefit programs, and working closely with vendors to resolve issues.

The ideal candidate should be bilingual in English and Spanish, with experience in customer service or benefits support. Competitive salaries, 401(k) matching, and mental health support are among the benefits offered.

Qualifications

• Must have 1–3 years in a customer service or benefits support role.
• Ability to read, write, and speak fluently in English and Spanish.
• Physical requirements include lifting at least 20 lbs.

Responsibilities

• Provide frontline support for benefit inquiries.
• Handle inbound and outbound phone calls and document interactions.
• Escalate complex issues to the Benefits Coordinator.

Skills

Bilingual in English and Spanish

Customer service experience

Benefit support knowledge

Education

High School / GED

Job description

Woodmont Health Campus in Louisville, KY, is hiring a Benefits Call Center Representative to provide comprehensive support for employee benefit inquiries. This position involves handling calls, assisting with benefit programs, and working closely with vendors to resolve issues.

The ideal candidate should be bilingual in English and Spanish, with experience in customer service or benefits support. Competitive salaries, 401(k) matching, and mental health support are among the benefits offered.