Benefits Coordinator

Trilogy Health Services, LLC; Louisville (KY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

401(k) match

Education assistance

Tuition reimbursement

Health, vision, dental & life ins.

Mental Health Support Program

Student Loan Repayment

HSA/FSA

Job summary

Trilogy Health Services, LLC is seeking a Benefits Coordinator to resolve escalated and complex benefits questions from the Benefits Call Center and to work with vendors and internal teams to ensure timely, accurate issue resolution. The role includes processing vendor invoices and reconciling weekly premium payments for employees on leave.

You will ensure compliance with ERISA, ACA, and HIPAA, assist with QMCSO filings, and support education program administration. Travel is minimal.

Qualifications

• Experience in benefits administration and resolving questions or issues.

Responsibilities

• Resolve escalated and complex benefits questions and concerns from the Benefits Call Center, coordinating with vendors and internal stakeholders to ensure accurate, timely, and effective issue resolution.
• Process third‑party vendor invoices on a timely and accurate basis, ensuring data is correctly entered into the system.
• Research and resolve minor discrepancies or errors related to invoice amounts and vendor details.
• Document, process, and reconcile weekly benefit premium payments for employees on leave of absence.
• Ensure carriers have accurate demographic and structure‑related data at all times.
• Support the administration of the company’s education programs, including education assistance requests, invoicing, and other tasks.
• Assist with required documentation and filings such as QMCSO.
• Ensure benefits programs comply with federal, state, and local regulations (e.g., ERISA, ACA, HIPAA).
• Perform other duties as assigned.

Skills

Benefits coordination

Vendor management

Data reconciliation

Customer service

Job description

JOIN TEAM TRILOGY

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in the Midwest.

POSITION OVERVIEW

The Benefits Coordinator is responsible for resolving escalated and complex benefits questions and concerns from the Benefits Call Center Representative, working closely with vendors and internal teams to ensure accurate, timely, and effective issue resolution. They process third‑party vendor invoices and address minor discrepancies, handle the documentation, processing, and reconciliation of weekly benefit premium payments for employees on leave of absence, and assist with required filings and documentation such as QMCSO. The coordinator also ensures all benefits programs comply with federal, state, and local regulations, including ERISA, ACA, and HIPAA.

RESPONSIBILITIES

• Resolve escalated and complex benefits questions and concerns from the Benefits Call Center Representative, coordinating with vendors and internal stakeholders to ensure accurate, timely, and effective issue resolution.
• Process third‑party vendor invoices on a timely and accurate basis, ensuring that all data is correctly entered into the system.
• Research and resolve minor discrepancies or errors related to invoice amounts and vendor details.
• Document, process, and reconcile weekly benefit premium payments for employees on leave of absence.
• Ensure carriers have accurate demographic and structure‑related data at all times.
• Support the administration of the company’s education programs, including education assistance requests, invoicing, and other tasks.
• Assist with required documentation and filings such as QMCSO.
• Ensure benefits programs comply with federal, state, and local regulations (e.g., ERISA, ACA, HIPAA).
• Perform other duties as assigned.

Travel: Minimally, as required (typically less than 10%).

LOCATION

US-KY‑Louisville – 303 N. Hurstbourne Parkway, Louisville, KY

BENEFITS

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance starting the month after your start date
• First‑time homebuyers’ program
• HSA/FSA
• And much more!

CONTACT

John – [phone]

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.