Bilingual Banking Teller – Customer Experience

M&T Bank Corporation; Town of Highland (NY); Sur place; USD 26 000 - 40 000; Plein temps

Résumé du poste

M&T Bank Corporation in Highlands, NY seeks a customer service oriented associate to handle branch activities, greet customers, process transactions, and support digital demonstrations. You will resolve routine issues, balance cash, and log inquiries while following bank policies.

Bilingual abilities and clear communication in English and a second language are required. The role emphasizes empathy, risk awareness, and teamwork in a fast-paced branch environment with opportunities to grow

Qualifications

• High school diploma or equivalent (GED) and minimum 6 months customer service experience.
• Fluent communication in English and one additional language.
• Proficiency with data entry and cash handling; basic internet skills.

Responsabilités

• Provide differentiated customer service by understanding needs and delivering solutions.
• Balance and process transactions accurately following bank policy; escalate and log complaints.

Description du poste

M&T Bank Corporation in Highlands, NY seeks a customer service oriented associate to handle branch activities, greet customers, process transactions, and support digital demonstrations. You will resolve routine issues, balance cash, and log inquiries while following bank policies.

Bilingual abilities and clear communication in English and a second language are required. The role emphasizes empathy, risk awareness, and teamwork in a fast-paced branch environment with opportunities to grow