Bilingual Automotive Service Appointment Coordinator

Southwest Ford, Inc.; Weatherford (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Priority Dispatch Corp. is seeking a Customer Service Coordinator in Weatherford, TX. The role focuses on handling customer inquiries, scheduling service appointments, and ensuring high satisfaction while collaborating with the dealership service team.

Responsibilities include maintaining records, multi-tasking across programs, and communicating with service advisors to meet customer needs within the shift. Bilingual English/Spanish is a plus for this role.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft Office and computer skills.
• Bilingual English and Spanish a plus.

Responsibilities

• Answer customer inquiries via phone in a professional and courteous manner.
• Scheduling service check-ins and coordinating with the service department.
• Maintaining accurate and up-to-date customer records.
• Manage your time with the customer and remain on track and productive.
• Be able to communicate with service advisors and associates.
• Make outbound efforts to existing customers.
• Must be able to work the entire shift assigned.

Skills

Customer service

Communication

Multitasking

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Priority Dispatch Corp. is seeking a Customer Service Coordinator in Weatherford, TX. The role focuses on handling customer inquiries, scheduling service appointments, and ensuring high satisfaction while collaborating with the dealership service team.

Responsibilities include maintaining records, multi-tasking across programs, and communicating with service advisors to meet customer needs within the shift. Bilingual English/Spanish is a plus for this role.