Bilingual Service Advisor - Spanish | Auto Care Scheduling

Otis Ford, Inc; Village of Quogue (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Job summary

Otis Ford, Inc. is seeking a Service Advisor to greet customers, listen to needs, and schedule appointments. You will collect vehicle information, report symptoms, and determine maintenance based on vehicle history. Prepare estimates and explain charges clearly to customers.

Join a Ford dealership that values service to customers and community, with flexible hours and benefits. A long-term career with growth is encouraged for energetic, bilingual candidates.

Qualifications

• Spanish fluency required.
• Experience in Ford dealership a plus.
• Knowledge of automobiles.
• Proven record of customer satisfaction.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Report vehicle symptoms as described by the customer.
• Prepare cost estimates for labor and parts.
• Explain all completed work and charges to customers.
• Monitor progress of vehicles and update customers.
• Verify final invoice matches work performed.

Skills

Fluent in Spanish

Customer service orientation

Automotive knowledge

Computer skills

Energetic personality

Long-term career focus

Integrity

Ability to lift 50 lbs

Fast-paced environment

High school diploma or equivalent

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Otis Ford, Inc. is seeking a Service Advisor to greet customers, listen to needs, and schedule appointments. You will collect vehicle information, report symptoms, and determine maintenance based on vehicle history. Prepare estimates and explain charges clearly to customers.

Join a Ford dealership that values service to customers and community, with flexible hours and benefits. A long-term career with growth is encouraged for energetic, bilingual candidates.