Bilingual Appointment Coordinator (Spanish/English)

hond; Los Angeles (CA); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

Employee discounts

Paid training

Medical, dental, vision & life

Job summary

Honda of North Hollywood is hiring an Appointment Coordinator who speaks Spanish and English. You will drive outbound efforts to schedule test drives, nurture leads, and coordinate appointments.

The role emphasizes phone, text, and email outreach, working closely with the sales team to convert inquiries into showroom visits. The position requires full-time availability, a valid driver's license, and the ability to work in a fast-paced, customer-facing environment.

Qualifications

• Bi-lingual English/Spanish is highly preferred
• Proven ability to communicate clearly in writing and speaking
• Strong organizational and follow-up skills are essential
• Ability to multitask in a fast-paced environment
• Professional appearance and reliable work ethic
• Experience with CRM systems or lead management is a plus

Responsibilities

• Make outbound calls, texts, and emails to schedule appointments
• Nurture leads and re-engage prospects to fill the showroom
• Set and confirm test drives and consultations
• Collaborate with sales to ensure smooth handoffs
• Maintain accurate CRM records and follow-ups
• Meet weekly contact and appointment goals
• Follow up on missed opportunities and no-shows

Skills

Bi-lingual English/Spanish

Strong communication skills

Excellent organizational and follow-up

Ability to multitask

Professional appearance

CRM/lead management experience

Tools

CRM systems

Lead management tools

Job description

Honda of North Hollywood is hiring an Appointment Coordinator who speaks Spanish and English. You will drive outbound efforts to schedule test drives, nurture leads, and coordinate appointments.

The role emphasizes phone, text, and email outreach, working closely with the sales team to convert inquiries into showroom visits. The position requires full-time availability, a valid driver's license, and the ability to work in a fast-paced, customer-facing environment.