Bilingual Auto Service Advisor – English/Spanish Growth

Thomas-Nissan-of-Joliet; Joliet (IL); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Health Insurance

401(k) plan

Paid time off

Professional development

Team environment

Descrizione del lavoro

Thomas Nissan in Joliet seeks a bilingual Automotive Service Advisor fluent in English and Spanish to join the service team. You will be the primary contact for customers, identify maintenance needs, coordinate with technicians, and ensure a positive, transparent service experience from intake to completion.

The role emphasizes exceptional communication, multitasking in a fast-paced environment, and contributing to service profitability while maintaining dealership standards.

Competenze

• Bilingual in English and Spanish required
• Strong customer service, sales, and relationship-building skills
• Excellent verbal and written communication
• Ability to multitask in a fast-paced environment
• Basic knowledge of automotive maintenance and repair services

Mansioni

• Greet customers professionally and build lasting relationships
• Communicate with customers about vehicle concerns, repairs, estimates, and updates
• Coordinate service operations between customers and technicians
• Monitor repair orders and keep customers informed of progress
• Identify maintenance opportunities and contribute to service profitability
• Prepare and explain service recommendations and completion times
• Verify completed services meet dealership standards
• Maintain accurate repair orders and customer records
• Collaborate with technicians and service management

Conoscenze

Bilingual communication (English/Span​

Descrizione del lavoro

Thomas Nissan in Joliet seeks a bilingual Automotive Service Advisor fluent in English and Spanish to join the service team. You will be the primary contact for customers, identify maintenance needs, coordinate with technicians, and ensure a positive, transparent service experience from intake to completion.

The role emphasizes exceptional communication, multitasking in a fast-paced environment, and contributing to service profitability while maintaining dealership standards.