Bilingual Auto Parts Specialist - Customer Service & Growth

O'Reilly Auto Parts; Trenton (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k start day one

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks.

Bilingual candidates are encouraged to apply. The role includes greeting customers, handling transactions, assisting with parts selection, supporting professional customers, and performing in-store services and occasional deliveries.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote customer service programs and related selling.
• Assist professional customers and installer service specialists as needed.
• Handle cash transactions, exchanges and returns per policy.
• Answer store calls, look up parts and quote prices, and suggest related items.
• Maintain cash drawer and process payments securely.
• Assist with stock, planogram updates, and daily store operations.
• Perform in-store services (where allowed) and occasional deliveries.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks.

Bilingual candidates are encouraged to apply. The role includes greeting customers, handling transactions, assisting with parts selection, supporting professional customers, and performing in-store services and occasional deliveries.