Bilingual Auto Parts Specialist – Customer Service

3M HEALTHCARE; Socorro (NM); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive wages

401k

Medical, Dental, & Vision Insurance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers, assist store management, and support professional customers as needed. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, processing transactions, handling returns, maintaining stock, assisting with daily tasks, and providing accurate price quotes and recommendations.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Spanish language ability is highly desired.

Responsibilities

• Greet customers and assist with selection of merchandise.
• Support store management and professional customers as needed.
• Process cash, checks, and credit card transactions.
• Handle exchanges and returns per policy.
• Resolve customer complaints in a friendly manner.

Skills

Customer service

Multitasking

Spanish language

Communication

Education

ASE certification

Tools

Weatherly Index System

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers, assist store management, and support professional customers as needed. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, processing transactions, handling returns, maintaining stock, assisting with daily tasks, and providing accurate price quotes and recommendations.