Bilingual Parts Specialist: Auto Parts & Customer Service

O'Reilly Auto Parts; Dyersburg (TN); On-site; USD 27,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions Start

Medical, Dental, Vision Insurance

Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with merchandise, aiding professional customers, and handling calls, quotes, and returns as per policy. Training will be provided, and the position may involve occasional delivery duties as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support professional customers as needed and directed.
• Answer store calls per policy, look up parts and quote prices.

Skills

Customer service

Multitask

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with merchandise, aiding professional customers, and handling calls, quotes, and returns as per policy. Training will be provided, and the position may involve occasional delivery duties as needed.