Bilingual Associate Banker: Elevate Client Experience

JPMorgan Chase & Co.; Florida; On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker in Florida to greet clients, open and service accounts, and guide customers through everyday banking with digital tools. You will build trusted relationships, educate clients on products, and work with the branch team to meet financial goals.

The role requires delivering attentive service, strong communication, and bilingual fluency in English and Spanish, with adherence to policies and regulatory requirements.

Qualifications

• Provide attentive and friendly service to clients.
• Build trusted relationships with clients through genuine care.
• Communicate clearly and help clients navigate banking needs.
• Fluency in English and Spanish is required for this role.
• Collaborate with branch team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while complying with policies and regulations.
• Educate clients on daily banking transactions and mobile/online tools.
• Listen actively to client needs and tailor solutions with product knowledge.
• Assist with branch operations and cash handling in accordance with policies.

Skills

Client service

Relationship building

Effective communication

Bilingual: Spanish/English

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Florida to greet clients, open and service accounts, and guide customers through everyday banking with digital tools. You will build trusted relationships, educate clients on products, and work with the branch team to meet financial goals.

The role requires delivering attentive service, strong communication, and bilingual fluency in English and Spanish, with adherence to policies and regulatory requirements.