Bilingual Assistant Store Manager — Lead Service & Ops

O'Reilly Auto Parts

Buckeye (AZ)

On-site

USD 45,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Competitive wages

Paid time off

401k starting day one

Health insurance

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager in Buckeye, AZ to support the Store Manager in sales, customer service, and store operations. You will lead the team during the Store Manager’s absence and on opposing shifts, ensuring top customer service.

The role emphasizes coaching, hiring support, scheduling, and maintaining store appearance and procedures. Bilingual candidates encouraged; certifications welcome and opportunities for growth exist.

Qualifications

Sales Specialist Training and managerial certifications required.
Fluency in multiple languages (Spanish) is highly desired.
Certification in parts and auto service is preferred.

Responsibilities

Lead store team to deliver excellent customer service to retail and professional customers.
Supervise showroom customer service levels and follow programs.
Work with Store Manager to staff peak hours and set team goals.
Assist in recruiting tasks, interviews, and staff selection.
Ensure phone calls are answered per company policy and orders dispatched timely.
Coordinate buy online/ship to store and transfers, notifying customers of arrivals.

Skills

Sales training

Assistant Manager Certification

RSS Certification

Spanish language

Education

Certified Parts Professional Certification

ASE Certification

Job description

The role emphasizes coaching, hiring support, scheduling, and maintaining store appearance and procedures. Bilingual candidates encouraged; certifications welcome and opportunities for growth exist.

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