Bilingual Assistant Store Manager — Lead Sales & Service

O'Reilly Auto Parts; Shelby (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Employer Contributions

Paid Time Off

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts, leading the team to service customers.

Bilingual candidates encouraged to apply and the role emphasizes hiring tasks, coaching, and ensuring staff training is up to date.

Qualifications

• Experience leading store teams in a retail environment.
• Strong customer service and communication skills.
• Ability to coach and mentor employees and manage scheduling.

Responsibilities

• Lead store team to deliver excellent customer service to retail and professional customers.
• Supervise customer service levels at the showroom and drive engagement with service programs.
• Collaborate with Store Manager to ensure adequate staffing during peak hours.
• Assist in setting team goals, provide feedback, and coach team members.

Skills

Customer service

Team leadership

Retail sales

Bilingual

Education

Assistant Manager Certification

RSS Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts, leading the team to service customers.

Bilingual candidates encouraged to apply and the role emphasizes hiring tasks, coaching, and ensuring staff training is up to date.