Bilingual Assistant Store Manager - Auto Parts Leader

O'Reilly Automotive Stores; Wadena (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k starting day one

Medical, Dental, Vision Insurance

Flexible Spending Account (FSA)

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Automotive Stores is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations. This role will manage the store during the Manager’s absence and lead the team in serving customers.

Bilingual candidates are encouraged to apply, with focus on delivering outstanding service and efficient store operations, including staffing during peak hours and ensuring timely processing of orders and returns.

Qualifications

• Sales Specialist Training, Assistant Manager Certification and RSS Certification
• Fluency in multiple languages (Spanish is highly desired)
• O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Responsibilities

• Lead the store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc...)
• Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late-afternoons, evenings, weekends, etc.)
• Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
• Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
• Make sure telephone is answered according to company policy.
• Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages

Education

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Automotive Stores is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations. This role will manage the store during the Manager’s absence and lead the team in serving customers.

Bilingual candidates are encouraged to apply, with focus on delivering outstanding service and efficient store operations, including staffing during peak hours and ensuring timely processing of orders and returns.