Bilingual Assistant Store Manager – Lead Customer Service

O'Reilly Auto Parts; Town of Texas (WI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive wages

401k with company contributions

Medical, dental, vision insurance

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations. This role will manage the store in the Manager's absence and lead the team to deliver outstanding service.

Bilingual candidates are encouraged to apply. The position emphasizes staffing, coaching, and ensuring adherence to company policies while driving performance.

Qualifications

• Must have Sales Specialist Training and Assistant Manager Certification.
• RSS Certification required or preferred.
• Bilingual abilities encouraged (Spanish highly desired).

Responsibilities

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels and execute on customer service programs.
• Assist in staffing, coaching, interviewing, and goal-setting alongside the store manager.

Skills

Bilingual

Customer service

Team leadership

Education

Assistant Manager Certification

RSS Certification

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations. This role will manage the store in the Manager's absence and lead the team to deliver outstanding service.

Bilingual candidates are encouraged to apply. The position emphasizes staffing, coaching, and ensuring adherence to company policies while driving performance.