Bilingual Assistant Store Manager – Auto Parts Growth

O'Reilly Auto Parts; Watertown (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from

Medical, Dental & Vision Insurance

Tuition educational assistance

Opportunities for career growth

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations. The role includes leading the team when the Store Manager is away or on opposing shifts, and ensuring exceptional customer service for both retail and professional customers.

Bilingual candidates are encouraged to apply. The position emphasizes staffing during peak hours, coaching team members, and collaboration with management on hiring processes.

Qualifications

• Fluency in multiple languages; Spanish highly desired.
• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Preferred: Certified Parts Professional Certification; ASE Certification.

Responsibilities

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels on the showroom floor and drive program execution (Related Sales, Hi5, Rock the Call, Never Say No, Rock the Lot).
• Work with the Store Manager to ensure adequate staffing during peak hours (lunch, late afternoon, evenings, weekends).
• Assist in setting team goals, providing feedback, coaching, and ensuring training completion.
• Participate in hiring: recruiting tasks, interviews, candidate evaluation, and collaboration with management.
• Answer phones per company policy and manage buy online/ship to store, hub, and DC add orders.

Skills

Spanish language

Education

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations. The role includes leading the team when the Store Manager is away or on opposing shifts, and ensuring exceptional customer service for both retail and professional customers.

Bilingual candidates are encouraged to apply. The position emphasizes staffing during peak hours, coaching team members, and collaboration with management on hiring processes.