Bilingual Assistant Store Manager - Auto Parts

O'Reilly Automotive; Phoenix (AZ); On-site; USD 52,000 - 68,000; Full time

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, service, and operations. The role requires leadership to guide the team during absences or opposing shifts and to drive exceptional customer experiences for both retail and professional customers.

Bilingual candidates are encouraged to apply. The position entails staffing, coaching, hiring involvement, and ensuring smooth store operations, including opening/closing duties and POS processes.

Qualifications

• Required certifications listed in the job posting.
• Fluency in multiple languages (Spanish is highly desired).
• Strong leadership and customer service focus are essential.

Responsibilities

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure program execution.
• Assist in staffing, goal setting, and coaching for team members.
• Participate in hiring, interviewing, and selection processes.
• Ensure timely processing of all store transfers and orders.
• Maintain compliance with policies and procedures and assist in opening/closing duties.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Spanish language proficiency

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Spanish language proficiency

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, service, and operations. The role requires leadership to guide the team during absences or opposing shifts and to drive exceptional customer experiences for both retail and professional customers.

Bilingual candidates are encouraged to apply. The position entails staffing, coaching, hiring involvement, and ensuring smooth store operations, including opening/closing duties and POS processes.