Bilingual Administrative Assistant - Front Desk & Office Ops

Illinois Legal Aid Online; Chicago (IL); Hybrid; USD 51,000 - 63,000; Full time

Job summary

Life Span in Chicago seeks a bilingual Administrative Assistant to welcome clients and support staff at our Loop office. This role combines reception, data entry, and clerical tasks within a collaborative team, with a hybrid on-site emphasis and occasional remote work up to one day weekly.

The ideal candidate will be fluent in English and Spanish, possess strong organizational skills, and have experience with Microsoft Office and basic office technology.

Qualifications

• At least four years of experience in administrative, customer service, and organizational tasks.
• Bilingual English/Spanish communication with clients, visitors, and staff, including written.
• Proficiency with Microsoft Office applications and data entry.
• Ability to work with clients in crisis and maintain professionalism.

Responsibilities

• Answer and route calls, greet visitors, provide referrals, and maintain lobby resources.
• Support daily office operations, data entry, mail handling, and document processing.
• Coordinate scheduling, onboarding, and staff communications; assist with events.
• Maintain supplies, records, and liaise with building management and IT.

Skills

Bilingual English/Spanish

Customer service

Organization

Phone etiquette

Microsoft Office

Education

Bachelor's Degree

Tools

Microsoft Office 365

Foxit

LegalServer

3CX phone system

Job description

Life Span in Chicago seeks a bilingual Administrative Assistant to welcome clients and support staff at our Loop office. This role combines reception, data entry, and clerical tasks within a collaborative team, with a hybrid on-site emphasis and occasional remote work up to one day weekly.

The ideal candidate will be fluent in English and Spanish, possess strong organizational skills, and have experience with Microsoft Office and basic office technology.