Bilingual Administrative Assistant — English/Spanish

SustainableHR; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Paid Holidays

Professional Development Opportunities

Career Growth Opportunities

Job summary

SustainableHR in Chicago seeks a highly organized bilingual Administrative Assistant (English/Spanish) to support daily operations for a growing property management company. This role serves tenants, property owners, vendors and staff, requiring fluent English and Spanish, strong communication, and solid administrative skills.

Responsibilities include handling calls/emails, greeting visitors, filing, preparing notices and reports, data entry, scheduling, and coordinating maintenance while

Qualifications

• Fluent in both English and Spanish (spoken and written).
• High school diploma or equivalent.
• 1-3 years of administrative, office support, customer service, or property management experience.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Ability to handle confidential information with professionalism and discretion.
• Strong attention to detail and accuracy.

Responsibilities

• Answer and direct incoming phone calls, emails, and office inquiries in both English and Spanish.
• Greet tenants, property owners, vendors, and visitors in a professional and friendly manner.
• Maintain organized electronic and paper filing systems.
• Prepare correspondence, notices, reports, and other administrative documents.
• Assist with data entry, recordkeeping, and document management.
• Schedule appointments, meetings, inspections, and vendor services.
• Respond to tenant questions and concerns regarding leases, maintenance requests, rent payments, and general property information.
• Translate verbal and written communications between English and Spanish as needed.
• Assist with tenant onboarding, lease documentation, and move-in/move-out processes.
• Support residents by providing timely and accurate information regarding company policies and procedures.
• Enter and update information within property management software systems.
• Assist with processing maintenance requests and coordinating service appointments.
• Track work orders and follow up with vendors and residents regarding service completion.
• Help prepare leasing packets, renewal notices, and resident communications.
• Maintain accurate records of tenant files, vendor contracts, and property documentation.

Skills

Bilingual communication

Multitasking

Customer service

Professional communication

Team collaboration

Attention to detail

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

SustainableHR in Chicago seeks a highly organized bilingual Administrative Assistant (English/Spanish) to support daily operations for a growing property management company. This role serves tenants, property owners, vendors and staff, requiring fluent English and Spanish, strong communication, and solid administrative skills.

Responsibilities include handling calls/emails, greeting visitors, filing, preparing notices and reports, data entry, scheduling, and coordinating maintenance while