Bilingual Housing Program Specialist

Springfield Housing Authority; Springfield (MA); On-site; USD 61,835,000 - 71,635,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

The Springfield Housing Authority seeks a Program Specialist for the Rental Assistance Office to process applications, issue vouchers, and monitor client progress. The role includes communicating with landlords, preparing reports, and ensuring compliance with program rules.

The position requires a high school diploma or equivalent, strong attention to detail, and good written and verbal communication skills. Bilingual Spanish is preferred; standard office hours apply.

Qualifications

• High school diploma or equivalency is required.
• Knowledge of federal regulations is preferred.
• Experience in general office/clerical work with computer use.
• Bi-lingual (Spanish) preferred.

Responsibilities

• Receive and review tenant applications to determine basic eligibility for participation.
• Maintain records and prepare vouchers for clients.
• Evaluate progress of clients and determine additional assistance needed.
• Maintain contact with property owners and list available housing units.

Skills

Attention to detail

Interpersonal skills

Written communications

Verbal communications

Bilingual Spanish

Education

High school diploma or equivalency

Tools

Microsoft Office

Clerical software

Job description

The Springfield Housing Authority seeks a Program Specialist for the Rental Assistance Office to process applications, issue vouchers, and monitor client progress. The role includes communicating with landlords, preparing reports, and ensuring compliance with program rules.

The position requires a high school diploma or equivalent, strong attention to detail, and good written and verbal communication skills. Bilingual Spanish is preferred; standard office hours apply.