Bilingual Administrative Assistant: Evening & Weekend

Helpline Youth Counseling; Whittier (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health

Dental

Vision

EAP (Employee Assistance Program)

403b

Colonial Life Insurance

Job summary

Helpline Youth Counseling in Norwalk, CA is seeking an Administrative Assistant under the Admin Lead to greet visitors, answer calls, manage messages, and support calendaring and documentation. The role requires bilingual English/Spanish and flexible hours including evenings and Saturdays.

The successful candidate will have 2+ years of administrative or customer service experience, strong communication, and the ability to work with diverse populations.

Qualifications

• Bilingual in English and Spanish.
• 2+ years administrative office skills or customer service experience.
• Ability to work evenings and Saturdays if needed.
• Strong communication and interpersonal skills.
• Ability to work with diverse populations.

Responsibilities

• Greet visitors and clients and direct them to staff.
• Answer phones, screen calls, take messages, and route to appropriate personnel.
• Manage emails and messages, and forward or transfer as needed.
• Assist with Outlook calendar and scheduling.
• Perform basic translations of documentation.
• Provide information about the organization and directions to callers.
• Data entry for telephone intakes and intake process.
• Support managers and staff with administrative tasks.

Skills

Bilingual English/Spanish

Job description

Helpline Youth Counseling in Norwalk, CA is seeking an Administrative Assistant under the Admin Lead to greet visitors, answer calls, manage messages, and support calendaring and documentation. The role requires bilingual English/Spanish and flexible hours including evenings and Saturdays.

The successful candidate will have 2+ years of administrative or customer service experience, strong communication, and the ability to work with diverse populations.