Bilingual Admin & Customer Support Specialist

R&B Wholesale Distributors, LLC; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

401(k) Plan

Paid Vacation

Sick Pay

Job summary

R&B Wholesale Distributors, LLC is seeking a bilingual Administrative Support Specialist (English/Spanish) in Phoenix. The role supports office operations and the property management team with data entry, order entry, and document management.

You will assist sales, process returns, manage warranty claims, and coordinate inventory between warehouse and office. Strong MS Office skills and teamwork are essential.

Qualifications

• Bilingual in English and Spanish required.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Appliance industry knowledge is a plus.
• Ability to work independently and as part of a team.

Responsibilities

• Answer incoming phone calls and provide exceptional customer service.
• Perform data entry and order entry accurately and efficiently.
• Support the sales team with administrative tasks.
• File, scan, and maintain office documents and records.
• Assist with product searches in our warehouse.
• Process customer returns and warranty claims.
• Order replacement parts as needed.
• Request Return Authorizations (RAs) from vendors.
• Create and maintain the Scratch & Dent inventory list.
• Coordinate between warehouse and office teams to ensure accurate inventory records.
• Provide administrative support to our property management team.

Skills

Bilingual in English/Spanish

Organizational & multitasking

Verbal & written communication

Microsoft Excel

Microsoft Word

Microsoft Outlook

Customer service

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

R&B Wholesale Distributors, LLC is seeking a bilingual Administrative Support Specialist (English/Spanish) in Phoenix. The role supports office operations and the property management team with data entry, order entry, and document management.

You will assist sales, process returns, manage warranty claims, and coordinate inventory between warehouse and office. Strong MS Office skills and teamwork are essential.