Bilingual Account Manager for Hospitality Growth

LE002 MasterCorp Commercial Services, LLC; Irwindale (CA); On-site; USD 50,000 - 63,000; Full time

Benefits offered by this job

Competitive pay

Piece rate pay

401(k)

Paid vacation

Health benefits

Life insurance

Tuition reimbursement

Job summary

MasterCorp, Inc. is seeking an Account Manager to ensure services meet client expectations across hospitality sites. You will regularly visit client locations, submit reports, and maintain strong relationships with Area Managers and clients.

The role requires excellent communication, organization, and the ability to manage multiple tasks, including payroll oversight and budget support, with a flexible schedule including weekends and after hours.

Qualifications

• Required/preferred experience education associate’s degree or an equivalent combination of education and work experience.
• Two years of progressive management responsibility directly related to the position.
• Proven ability to communicate clearly and professionally with guests, site staff, and MasterCorp employees by written and verbal means.
• Excellent organizational skills with proven ability to manage multiple tasks and prioritize and delegate as needed.
• Proficient in Microsoft Office Suite (Word, Excel, etc.)
• Excellent verbal and written communication skills – Bilingual is a plus.
• Ability to work irregular hours including weekends and after hours.

Responsibilities

• Regularly perform customer site visits/inspections to maintain an excellent relationship with customers.
• Submit daily reports based on customer visits/inspections or customer communications regarding MCS services.
• Respond to customer emails promptly and accurately.
• Perform tenant visits and inspections – submitting reports of the visits to Area Managers of results.
• Follow up on visits and inspections to ensure any issues indicated are corrected promptly.
• Assist with overseeing and managing payroll.
• Assist Branch Manager in maintaining/managing budgets for each building.
• Assist in providing necessary supplies and tools for each job site.
• Manage monthly supplies orders to ensure compliance with budgets.
• Assist in generating tag jobs.
• Maintain continuous communication with Area Managers to ensure services are performed as contracted.

Skills

Communication

Time management

Multitasking

Bilingual

Education

Associate’s degree or equivalent

Tools

Microsoft Office Suite

Excel

Word

Job description

MasterCorp, Inc. is seeking an Account Manager to ensure services meet client expectations across hospitality sites. You will regularly visit client locations, submit reports, and maintain strong relationships with Area Managers and clients.

The role requires excellent communication, organization, and the ability to manage multiple tasks, including payroll oversight and budget support, with a flexible schedule including weekends and after hours.