Bilingual Account Manager — LA Restaurants Growth

Grubhub; California (MO); Hybrid; USD 70,000 - 88,000; Full time

Benefits offered by this job

Equity or stock选 equity

401(k)

Medical, dental, vision plans

Paid time off and vacation

Parental leave

Discounted meals

Exclusive perks across Wonder brands

Job summary

Wonder in Los Angeles, CA is seeking an Account Manager to support a portfolio of restaurant partners. You will engage with clients, drive order growth, and ensure top-tier service while collaborating with internal teams.

The role requires 2–4 years in sales/account management, English fluency, and CRM experience; Spanish is a plus. The position offers a hybrid office model with base salary plus uncapped commission and potential OTE.

Qualifications

• Must be in Los Angeles, CA.
• Native-level fluency in English is required.
• Candidates fluent in Spanish are strongly preferred.
• Bachelor’s Degree or equivalent years of experience and High School degree/GED required.
• 2-4 years of Sales or Account Manager experience. Restaurant experience is a plus.
• Strong computer skills (MS Office, Google products) with ability to learn new software; Salesforce.com or similar CRM a plus.
• Ability and desire to find solutions for restaurants.
• Strong verbal and written communication skills.
• Confident making outbound dials on the phone.
• Proven track record of meeting and exceeding goals.
• Excellent organizational skills; self-starter with bias toward action.

Responsibilities

• Develop solid understanding of Grubhub products and services, features, benefits, and value propositions.
• Assist in managing a portfolio of accounts with timely communication and basic inquiries.
• Help restaurants attract new diners, boost order volume, and deliver top-notch service.
• Conduct regular check-ins with restaurant partners to gather feedback and identify areas for improvement.
• Respond to restaurant inquiries and route to appropriate departments within turnaround times.
• Maintain accurate records of client interactions and follow-up tasks.
• Participate in training sessions to enhance product knowledge and sales skills.
• Contribute to team goals and initiatives and show willingness to learn.

Skills

English fluency

Spanish preferred

Outreach and phone skills

Strong communication

Organization and multi-tasking

Problem-solving

Education

Bachelor’s degree or equivalent experience

High School diploma/GED

Tools

MS Office

Google Workspace

Salesforce

Job description

Wonder in Los Angeles, CA is seeking an Account Manager to support a portfolio of restaurant partners. You will engage with clients, drive order growth, and ensure top-tier service while collaborating with internal teams.

The role requires 2–4 years in sales/account management, English fluency, and CRM experience; Spanish is a plus. The position offers a hybrid office model with base salary plus uncapped commission and potential OTE.