Bike Technician & Service Specialist

Dick's Sporting Goods; Tinley Park (IL); On-site; USD 20,664 - 30,307; Full time

Job summary

DICK'S Sporting Goods in Tinley Park is seeking a passionate Bike Technician to provide a differentiated customer experience to cyclists. In this role, you will build and repair bicycles, demonstrate genuine interaction with customers, and promote store programs.

The ideal candidate will have prior experience in bicycle maintenance and excellent customer service skills. A commitment to safety and teamwork is essential.

Competitive pay offered along with a generous suite of benefits.

Qualifications

• Prior experience of building, repairing, and selling bicycles preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.

Responsibilities

• Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically in the Bike Department.
• Uphold company standards for merchandise presentation.
• Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport.
• Promote company programs including warranty sales, Scorecard loyalty program, private-label credit cards, and seasonal promotions.
• Achieve sales goals through selling bikes and related merchandise.
• Build and repair bikes in accordance with established procedures.
• Assist with the assembly of exercise equipment as needed.
• Maintain merchandise presentation standards and signage in the Bike Department.
• Adhere to established policies and procedures related to safety and loss prevention.
• Support the team across the store as needed.

Job description

DICK'S Sporting Goods in Tinley Park is seeking a passionate Bike Technician to provide a differentiated customer experience to cyclists. In this role, you will build and repair bicycles, demonstrate genuine interaction with customers, and promote store programs.

The ideal candidate will have prior experience in bicycle maintenance and excellent customer service skills. A commitment to safety and teamwork is essential.

Competitive pay offered along with a generous suite of benefits.