Bike Service Pro & Customer Advisor

Trek Bicycle; Franklin (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible and fun company culture

Competitive health care

401(k) with match

Tuition Reimbursement up to $15,000

Employee discounts on all product

Job summary

Trek Bicycle is seeking a Service Technician/Advisor for their Franklin location. This exciting role focuses on caring for bikes, providing repairs, and building lasting customer relationships. Ideal candidates should possess stellar customer service skills and a willingness to learn about bicycle servicing techniques.

The position offers a supportive and fun company culture alongside competitive health care and employee benefits like tuition reimbursement and discounts on products.

Qualifications

• Must have a positive, team-focused mentality.
• Exceptional hospitality is required; ready to help others.
• Eagerness to learn bicycle servicing and new technologies.

Responsibilities

• Troubleshoot repairs and service bikes on the spot.
• Build relationships with customers who trust you.
• Support the Service Manager and act in their absence.

Skills

Customer service skills

Communication skills

Problem-solving skills

Attention to detail

Self-motivation

Job description

Trek Bicycle is seeking a Service Technician/Advisor for their Franklin location. This exciting role focuses on caring for bikes, providing repairs, and building lasting customer relationships. Ideal candidates should possess stellar customer service skills and a willingness to learn about bicycle servicing techniques.

The position offers a supportive and fun company culture alongside competitive health care and employee benefits like tuition reimbursement and discounts on products.