Big-Box Store Leader — Customer Experience & Ops

Bass Pro Shops; East Grand Forks (MN); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Résumé du poste

Bass Pro Shops is seeking a General Manager to lead day-to-day store operations, merchandising, and service excellence in a high-volume environment. You will supervise multiple managers, drive sales plans, and ensure a safe, profitable shopping experience for customers.

The role emphasizes staff development, interviewing, training, and achieving financial targets while maintaining merchandise presentation and strong associate morale across the store.

Qualifications

• Minimum 5+ years in high-volume, big-box retail management with multi-store experience.

Responsabilités

• Directly supervises managers and oversees store operations.
• Open/close the store and ensure staffing with service-oriented associates.
• Uphold world-class customer service and store standards.
• Control assets, cash, inventory, and financial performance to meet plans.

Connaissances

Financial analysis

Team management

Customer service leadership

Interpersonal skills

Merchandising execution

Staff development

Outils

POS systems

Inventory management systems

Excel/spreadsheets

Description du poste

Bass Pro Shops is seeking a General Manager to lead day-to-day store operations, merchandising, and service excellence in a high-volume environment. You will supervise multiple managers, drive sales plans, and ensure a safe, profitable shopping experience for customers.

The role emphasizes staff development, interviewing, training, and achieving financial targets while maintaining merchandise presentation and strong associate morale across the store.