Bi-Lingual Office Receptionist - $16/hr, START ASAP!

Hide and Seek Recovery; Plano (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Hide and Seek Recovery is seeking a seasoned Receptionist with strong office administration and client-service skills. You will greet guests, manage front desk operations, and handle a high volume of calls daily.

The role requires English and Spanish proficiency, a proactive multitasker mindset, and a detail-oriented approach in a fast-paced environment. Primary duties include accurate information logging and inter-department routing, with opportunities for growth within the organization.

Qualifications

• 3+ years of experience in front desk or office administration.
• Proficient with MS Office suite (Windows, Excel, Word, Outlook).
• Bilingual in English and Spanish required.

Responsibilities

• Greet and welcome guests professionally at the front desk.
• Maintain a full-time presence at the front desk.
• Handle 300+ calls daily with accurate client identification.
• Update and maintain computer systems; notify relevant caseworkers as needed.
• Route incoming calls to the appropriate departments.
• Maintain phone lists and spreadsheets.
• Perform additional admin duties as assigned by Management.
• Provide professional, courteous client experiences.

Skills

Front desk experience

Office administration

Bilingual English/Spanish

Customer service

Multitasking

Attention to detail

Communication skills

Tools

Microsoft Windows

Excel

Word

Outlook

Job description

Bi-lingual Receptionist

Position Overview:

HNS Recovery is seeking a seasoned Receptionist with a solid background in office administration and exceptional client service skills. This position is ideal for someone who thrives in a fast-paced environment and is proficient in managing multiple administrative tasks simultaneously.

Key Duties:

• Greet and welcome incoming guests with professionalism and warmth.
• Maintain a full-time presence at the front desk.
• Efficiently handle over 300 calls daily, ensuring accurate identification of clients or consumers.
• Diligently update and maintain our computer systems with all incoming information or changes and notify relevant caseworkers as necessary.
• Answer and accurately route all incoming phone calls to the appropriate departments.
• Maintain and update phone lists and spreadsheets.
• Undertake additional administrative duties as assigned by Management.
• Continuously provide professional, courteous, and exceptional client experiences.

Qualifications & Requirements:

• Experience: At least 3 years of experience in office administration and managing a front desk.
• Technical Skills: Proficiency in Microsoft Windows, Excel, Word, and Outlook.
• Communication: Strong written and verbal communication skills.
• Customer Service: Must have a background in customer service; able to engage positively with clients and team members.
• Attention to Detail: Must be detail-oriented with a capability to handle complex information.
• Multitasking: Strong ability to multitask and manage various tasks simultaneously.
• Personality: Cheerful disposition, reliable, and timely.
• Adaptability: Ability to work and adapt in a fast-paced environment, responding to changing business needs effectively.

Language Requirement:

Proficiency in English and Spanish is REQUIRED.

Schedule:

Monday to Friday, 8-hour shifts.

Why Join HNS Recovery?

At HNS Recovery, you will join a team that values diligence, courtesy, and a positive workplace atmosphere. We recognize and reward the hard work of our employees and provide opportunities for growth and advancement in a supportive environment.

We are excited to hear from dedicated professionals ready to contribute to our mission and enhance the daily operations at HNS Recovery. Your role as a receptionist will be crucial in maintaining our reputation for