Receptionist Bi-Lingual for Skilled Nursing Facility

Rehabilitation & Wellness Center; Florida; On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Rehabilitation & Wellness Center in Miami, FL is seeking a Bi-Lingual Receptionist (English/Spanish) to greet patients and visitors and handle front-desk duties. The role requires strong communication skills and fluency in English and Spanish, with a focus on delivering outstanding customer service in a healthcare setting.

Responsibilities include answering calls, managing emails, scheduling appointments, maintaining patient records, and assisting other departments as needed.

Qualifications

• Bilingual in English and Spanish.
• High school diploma or equivalent.
• Healthcare setting experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet patients, families, and visitors in English and Spanish.
• Answer phone calls and emails promptly.
• Provide excellent customer service with compassion.
• Maintain accurate patient records and databases.
• Schedule appointments, handle mail, and manage supplies.
• Support other departments as needed.

Skills

Bilingual English/Spanish

Education

High School Diploma

Job description

Bi-Lingual Receptionist (English Spanish)

Miami, Florida

$16-$18/Hour

We are committed to providing exceptional healthcare services to our patients and residents. We are seeking a dedicated and bilingual individual to join our team as a Bi-Lingual Receptionist (English Spanish).

About the Role

As a Bi-Lingual Receptionist (English Spanish), you will play a crucial role in ensuring a seamless and welcoming experience for our patients, families, and visitors. You will be responsible for providing excellent customer service, answering phone calls, and greeting visitors in both English and Spanish. Your strong communication skills, attention to detail, and ability to work in a fast-paced environment will be invaluable in this role.

Responsibilities

• Greet patients, families, and visitors in a friendly and professional manner, using both English and Spanish languages

• Answer phone calls and respond to emails in a timely and professional manner

• Provide excellent customer service, addressing inquiries and concerns in a compassionate and respectful manner

• Maintain accurate and up-to-date patient records, files, and databases

• Perform various administrative tasks, such as scheduling appointments, handling mail, and managing supplies

• Assist other departments as needed, providing support and coverage as required

Requirements

• Bilingual in English and Spanish

• High school diploma or equivalent required

• Previous experience in a healthcare setting or similar environment preferred

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment with multiple priorities

• Strong attention to detail and organizational skills

What We Offer

• $16-$18/hour

Why Join Our Team?

We are committed to creating a positive and supportive work environment where our employees can grow and thrive. Our staff is our greatest asset, and we provide ongoing training and development opportunities to help you excel in your role. We also offer a competitive salary and benefits package, as well as a collaborative and dynamic work environment.

Candidate must be able to pass a Level 2 background screening via the Florida Clearinghouse.