Medical Receptionist - Bilingual Spanish Speaking - Full Time

Sovereign Health System; Fair Lawn (NJ); On-site; USD 30,000 - 33,000; Full time

Job summary

Sovereign Health System in Fair Lawn, NJ seeks a Medical Receptionist - Bilingual Spanish Speaking to be the first point of contact for patients. You will manage appointments, handle inquiries, and maintain confidential records with professionalism.

Bilingual English/Spanish communication is essential to assist Spanish-speaking patients and providers. Responsibilities include greeting and checking in patients, verifying insurance, scheduling in the EHR, answering calls in both languages, and

Qualifications

• High school diploma or equivalent is required.
• Bilingual in English and Spanish with strong verbal and written communication.
• At least one year of medical receptionist or front-desk experience in healthcare.
• Familiarity with electronic health record (EHR) systems and basic computer skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Valid Driver's License with transportation to satellite office.

Responsibilities

• Greet and check in patients promptly and courteously, verifying personal and insurance information.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming calls and respond to patient inquiries in both English and Spanish, providing accurate information or directing calls appropriately.
• Maintain and update patient records, ensuring compliance with privacy regulations and data accuracy.
• Coordinate with medical staff to facilitate patient flow and communicate any special needs or instructions.
• Process billing information and assist patients with insurance verification and payment procedures.
• Manage office supplies and maintain a clean, organized reception area.

Skills

Bilingual English/Spanish

Communication skills

EHR familiarity

Organizational skills

Healthcare front desk experience

Valid driver's license

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist - Bilingual Spanish Speaking - Full Time

Full Time Fair Lawn, NJ, US

3 days ago Requisition ID: 1587

Salary Range: $22.00 To $24.00 Hourly

About the Role:

The Medical Receptionist plays a critical role as the first point of contact for patients within our healthcare facility, ensuring a welcoming and efficient experience. This position requires managing patient appointments, handling inquiries, and maintaining accurate patient records with a high degree of confidentiality and professionalism. As a bilingual Spanish-speaking receptionist, you will facilitate clear communication between Spanish-speaking patients and healthcare providers, enhancing patient satisfaction and care quality. The role demands excellent organizational skills to coordinate schedules, process insurance information, and support clinical staff in daily operations. Ultimately, the Medical Receptionist contributes significantly to the smooth functioning of the healthcare office, promoting a positive environment for both patients and staff.

Minimum Qualifications:

• High school diploma or equivalent.
• Proficiency in both English and Spanish, with excellent verbal and written communication skills.
• At least one year of previous experience in a medical receptionist or front-desk role within a healthcare setting.
• Familiarity with electronic health record (EHR) systems and basic computer skills.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Valid Driver's License and transportation to travel to satellite office location.

Preferred Qualifications:

• Experience with medical insurance verification processes.
• Knowledge of HIPAA regulations and patient confidentiality standards.
• Customer service training or experience in a healthcare environment.

Responsibilities:

• Greet and check in patients promptly and courteously, verifying personal and insurance information.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming calls and respond to patient inquiries in both English and Spanish, providing accurate information or directing calls appropriately.
• Maintain and update patient records, ensuring compliance with privacy regulations and data accuracy.
• Coordinate with medical staff to facilitate patient flow and communicate any special needs or instructions.
• Process billing information and assist patients with insurance verification and payment procedures.
• Manage office supplies and maintain a clean, organized reception area.

Skills:

The required bilingual communication skills are essential for effectively interacting with a diverse patient population, ensuring clear understanding and comfort for Spanish-speaking patients. Organizational and multitasking abilities are used daily to manage appointment schedules, patient check-ins, and administrative tasks simultaneously without compromising accuracy. Proficiency with EHR systems enables efficient handling of patient records and appointment management, which is critical for maintaining smooth office operations. Knowledge of medical terminology and billing processes supports accurate insurance verification and patient billing inquiries. Preferred skills such as certification and familiarity with HIPAA regulations enhance the receptionist's ability to maintain compliance and provide high-quality administrative support within the healthcare setting.