BFSI Strategic Relationship & Transformation Lead

Tata Consultancy Services; Detroit (MI); On-site; USD 135,000 - 183,000; Full time

Job summary

Tata Consultancy Services in Detroit, MI is seeking a Business Relationship Manager for BFSI to lead client relationships at executive levels and drive account strategy across Digital Transformation, AI, and Cloud initiatives.

Responsibilities include managing revenue growth, governance, and contract negotiations while partnering with delivery teams to ensure SLA achievement and risk management. This role focuses on building multi-year growth plans and expanding new logos within existing clients.

Qualifications

• 10-15 years of experience in account management and client relationship roles.
• Strong knowledge of BFSI operations and transformation programs.
• Experience in BFSI domain especially Retail Banking, Asset Finance
• Regulatory Compliance, Risk Management
• Executive stakeholder management experience.
• Experience in governance, delivery oversight, and growth initiatives.

Responsibilities

• Manage client relationships and engage with executive-level stakeholders.
• Drive account growth targets and revenue expansion.
• Lead RFPs, proposals, solution shaping, and contract negotiations.
• Drive cross-sell and up-sell opportunities.
• Develop multi-year account growth plans and build pipeline.
• Partner with delivery teams to ensure SLA achievement and risk management.
• Position the organization as a strategic transformation partner.

Skills

Account strategy

Revenue growth

Consultative selling

Executive engagement

Contract management

Financial management

Negotiation

Stakeholder management

Digital transformation

Data analytics

Automation

GenAI

Education

Bachelor of Computer Science

Job description

Tata Consultancy Services in Detroit, MI is seeking a Business Relationship Manager for BFSI to lead client relationships at executive levels and drive account strategy across Digital Transformation, AI, and Cloud initiatives.

Responsibilities include managing revenue growth, governance, and contract negotiations while partnering with delivery teams to ensure SLA achievement and risk management. This role focuses on building multi-year growth plans and expanding new logos within existing clients.