Beverage Operations Lead — Guest Experience & Growth

Caesars Entertainment; New Orleans (LA); On-site; USD 55,000 - 85,000; Full time

Job summary

Caesars New Orleans Casino & Hotel seeks an Assistant Beverage Manager to lead the Beverage departments, focusing on guest relations, business development, and a fun, exciting atmosphere. This role administers operations following casino regulations, while coaching and mentoring reports to foster teamwork and high morale.

Responsibilities include overseeing retail bar operations, driving sportsbook seating utilization, developing lounge staff, maintaining standards, and delivering exceptional

Qualifications

• Strong managerial skills with the ability to lead and coach a diverse team.
• Excellent verbal and written communication, interpersonal and organizational abilities.
• Ability to train, motivate and develop staff while upholding standards and service expectations.
• Ability to interpret operational and financial data to drive results.
• Experience in labor management, cost controls, budgeting and inventory is a plus.

Responsibilities

• Oversight of beverage department operations in a high-volume environment.
• Lead and develop lounge/bar team members and maintain service standards.
• Drive guest engagement, sales, and revenue within the beverage and sportsbook areas.
• Coach, mentor and evaluate team performance; enforce safety policies and procedures.
• Collaborate across departments to achieve operational and financial goals.
• Maintain a professional appearance and guest-focused culture; manage priorities under pressure.

Skills

Leadership

Staff development

Communication

Guest relations

Problem solving

Multi-tasking

Education

College Degree in Hospitality/Business Management preferred

Job description

Caesars New Orleans Casino & Hotel seeks an Assistant Beverage Manager to lead the Beverage departments, focusing on guest relations, business development, and a fun, exciting atmosphere. This role administers operations following casino regulations, while coaching and mentoring reports to foster teamwork and high morale.

Responsibilities include overseeing retail bar operations, driving sportsbook seating utilization, developing lounge staff, maintaining standards, and delivering exceptional