Benefits Support Specialist - Remote

Spade Recruiting; United States; Remote; USD 55,000 - 70,000; Full time

Benefits offered by this job

Weekly income advances

Performance-based bonuses

Leadership advancement opportunities

Flexible scheduling

Remote work options

Lifetime renewal income

Comprehensive health benefits

Personalized onboarding and mentorship

All-expenses-paid incentive trips

Job summary

Spade Recruiting is seeking a customer-focused benefits advisor to manage member calls and schedule virtual consultations. You will explain coverage options clearly and guide members through enrollment with a focus on accuracy and compliance.

Strong communication and people skills are essential, with a background in customer service helpful but not required. Flexible scheduling and remote work options are available with opportunities for growth.

Qualifications

• Strong communication and people skills.
• High school diploma or equivalent (post-secondary is an asset).
• Ability to pass a background check.
• Customer service, retail, or sales experience is helpful but not required.

Responsibilities

• Manage inbound and outbound member calls
• Schedule and host virtual benefit consultations
• Explain coverage options clearly and professionally
• Guide members through enrollment and documentation
• Ensure compliance and accuracy in all interactions
• Collaborate with your team and invest in ongoing personal development

Skills

Communication skills

People skills

Customer service experience

Education

High School Diploma or Equivalent

Job description

Looking for more than just another job? This position gives you the chance to build a lasting career while making a direct impact on hardworking families by helping them secure essential benefit coverage.

Who We Are

For over 60 years, we’ve partnered with more than 40,000 unions and associations across North America, serving millions of members—including professional athletes from the NFL, NBA, and MLB. Our mission is simple: to deliver permanent benefit solutions that protect members and their families throughout their careers and into retirement.

With over$58 billion in active coverageand top financial strength ratings, we’ve consistently been recognized as one of the most rewarding and people-first workplaces in the industry.

What You’ll Do

Manage inbound and outbound member calls

Schedule and host virtual benefit consultations

Explain coverage options clearly and professionally

Guide members through enrollment and documentation

Ensure compliance and accuracy in all interactions

Collaborate with your team and invest in ongoing personal development

What We Offer

Weekly income advances plus performance-based bonuses

First-year average earnings of$55,000+

Advancement opportunities into leadership and management roles

Flexible scheduling and remote work options

Lifetime renewal income to build long-term financial stability

Comprehensive health and wellness benefits

Personalized onboarding and mentorship programs

All-expenses-paid annual incentive trips (past destinations: Cancun, Bahamas, Las Vegas, and more)

What It Takes

Strong communication and people skills

High school diploma or equivalent (post-secondary is an asset)

Ability to pass a background check

Customer service, retail, or sales experience is helpful but not required

Please Note:All interviews are currently conducted online via secure video to ensure accessibility and convenience.