Benefits Specialist - Remote

Spade Recruiting; United States; Hybrid; USD 49,500 - 60,500; Full time

Benefits offered by this job

Weekly income advances

Performance-based incentives

Health insurance and wellness benefits

Annual company-paid incentive trips

Job summary

Spade Recruiting in the United States is seeking candidates for a customer service role focused on assisting working families with essential benefits. This position involves handling calls, booking consultations, and educating members about benefits. Candidates should have strong communication skills and a high school diploma. The role offers flexible schedules, health insurance, and an average first-year earnings of over $55,000. Join a company recognized for its rewarding culture and growth opportunities.

Qualifications

• Must be at least 18 years old.
• Post-secondary education is a plus.
• Previous experience in customer service or retail is helpful but not required.

Responsibilities

• Handle incoming and outgoing calls.
• Book and conduct virtual consultations.
• Educate members on available benefits and coverage options.
• Assist with enrollment, documentation, and service follow-ups.
• Ensure accuracy and compliance in all interactions.

Skills

Strong verbal communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

This role offers the opportunity to build a long‑term career while making a meaningful impact by assisting working families with essential benefit coverage.

About Us

Our organization has been trusted for over six decades and collaborates with more than 40,000 unions and associations across North America. We proudly serve millions of members—including those from major sports leagues like the NFL, NBA, and MLB—by providing them with permanent benefit solutions that continue beyond retirement or career transitions.

With more than $58 billion of active coverage in place and top financial strength ratings, we’ve also been recognized as one of the most rewarding and people‑focused workplaces across multiple years and industry rankings.

Day‑to‑Day Responsibilities

• Handle incoming and outgoing calls
• Book and conduct virtual consultations
• Educate members on available benefits and coverage options
• Assist with enrollment, documentation, and service follow‑ups
• Ensure accuracy and compliance in all interactions
• Engage in continuous development and team collaboration

What We Provide

• Weekly income advances and performance‑based incentives
• First‑year average earnings of $55,000+
• Advancement paths for leadership and growth
• Flexible schedules with remote work options
• Ongoing income through client renewals
• Health insurance and wellness benefits
• Personalized onboarding and coaching
• Annual company‑paid incentive trips (past locations include Cancun, Bahamas, Las Vegas, and more)

Basic Requirements

• Strong verbal communication and interpersonal skills
• Must be at least 18 years old
• High school diploma or equivalent (post‑secondary is a plus)
• Must be able to pass a background screening
• Previous experience in customer service or retail is helpful but not required