Benefit Programs Eligibility Specialist II

Virginia AG; Virginia; On-site; USD 29,000 - 36,000; Full time

Job summary

Virginia AG is seeking a Benefit Programs Specialist II to manage the eligibility determinations for financial assistance, food stamps, medical aid, and other social services. The role requires applying state policies and guidelines, with independent judgment on complex cases and a commitment to accuracy.

Responsibilities include interviewing applicants, explaining program options, processing applications, maintaining records, and coordinating referrals to service workers.

Qualifications

• Experience determining eligibility for public assistance programs.
• Ability to explain programs and rights to applicants.
• Proficiency with data collection and case records.

Responsibilities

• Interview applicants and re-determine ongoing eligibility.
• Explain programs and determine need for assistance.
• Process applications and determine eligibility using systems.
• Identify fraud and refer as needed.
• Maintain client records and prepare reports.

Skills

Interviews clients

Eligibility determination

Data entry

Communication skills

Education

Experience in benefit programs

Tools

Automated systems

Job description

Virginia AG is seeking a Benefit Programs Specialist II to manage the eligibility determinations for financial assistance, food stamps, medical aid, and other social services. The role requires applying state policies and guidelines, with independent judgment on complex cases and a commitment to accuracy.

Responsibilities include interviewing applicants, explaining program options, processing applications, maintaining records, and coordinating referrals to service workers.