Benefits & Leave Specialist

Mirafra Technologies; San Diego (CA); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Mirafra Technologies is seeking an experienced Leave Management Specialist to handle intake, eligibility verification, and tracking for medical, personal, parental, military, and disability leaves in the US and Canada.

You will ensure compliance with FMLA, ADA, and state laws, manage documentation, and coordinate return-to-work processes. The role requires strong communication, ServiceNow experience, and collaboration with payroll, benefits, and vendors.

Qualifications

• Bachelor's degree and 2+ years of Benefits, HR, Finance, or related work experience.
• OR Associate's degree and 4+ years of Benefits, HR, Finance, or related work experience.
• OR High School Diploma or equivalent and 6+ years of Benefits, HR, Finance, or related work experience.
• Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Responsabilités

• Process Leave Requests: Handle intake, eligibility verification, and tracking for medical, personal, parental, military, and disability leaves.
• Ensure Legal Compliance: Administer and monitor leaves in line with federal, state, and local regulations such as FMLA, ADA, and state-specific paid family leave laws.
• Manage Case Documentation: Send out required notices, collect medical certifications, track intermittent or reduced schedule leaves, and maintain confidential employee files.
• Coordinate Return to Work: Support smooth transitions back to the workplace, including facilitating the interactive process for reasonable accommodations and modified work schedules.
• Collaborate Across Teams: Partner with payroll, benefits, department managers, and external leave vendors to coordinate pay continuity, disability benefits, and operational coverage.
• Advise & Support: Guide employees and leadership through leave policies, benefit interactions (paid time off, short/long-term disability), and expected timelines with empathy and clarity.
• State Agency Filings: Complete and submit all mandatory statutory documentation to the CA EDD Voluntary Plan Group (DE 2523, DE 2523F).
• Canada: Payroll & Benefits Coordination: Work with Payroll and Benefits teams to handle ROE updates, EI sickness benefits coordination, benefit deductions, and timecard coding.
• Mexico: IMSS Coordination: Coordinate claims, disability certificates, and documentation with IMSS; ensure salary adjustments and benefit continuations during time off.

Connaissances

Leaves management

Regulatory knowledge

Communication

Inquiry management

Cross-border payroll

Formation

Bachelor's degree

Associate's degree

High School Diploma

Outils

ServiceNow

Absence management system

Description du poste

Mirafra Technologies is seeking an experienced Leave Management Specialist to handle intake, eligibility verification, and tracking for medical, personal, parental, military, and disability leaves in the US and Canada.

You will ensure compliance with FMLA, ADA, and state laws, manage documentation, and coordinate return-to-work processes. The role requires strong communication, ServiceNow experience, and collaboration with payroll, benefits, and vendors.